Guides & FAQs
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Big Media Presence T/A Contractcars.com are authorised and regulated by the Financial Conduct Authority (FCA). We are a credit broker and not a lender.
As an FCA regulated broker, we are required to provide, upon request from our customers, details in relation to the commissions and/or incentives earned by our firm in completing your transaction for any of our products or services.
As part of our Treating Customers Fairly policy, we are happy to disclosure details of any financial considerations gained by the firm in completing your transaction with us.
It should be noted that we are primarily a FEE BASED organisation. This means we will directly charge you, the customer, a fee for our services and administration work. These are clearly highlighted in our Initial Disclosure Document and our Information Notice. In this case, no other commissions or financial considerations will have been received by the firm from any third party.
Commissions/incentives and other financial considerations may only be applicable if:
In either of these instances, you are entitled to request details of the commissions/incentives/considerations received by ContractCars.com in relation to your transaction.
This request can be made by directly emailing: [email protected]
We will endeavour to respond to all requests within 5 working days.